Deaf people in Sussex can now share feedback with the NHS using new SignLive service

The SignLive Video Relay service is now available for Deaf British Sign Language (BSL) users living in Sussex who want to give feedback to the NHS.

The free SignLive app connects Deaf callers to a fully qualified BSL translator, before connecting to the NHS Sussex wide clinical commissioning group engagement team. Deaf users of BSL can then:

  • provide views on their experiences of NHS services,
  • respond to BSL interpreted surveys,
  • get involved in public consultations.

More information, including dates & times this service is available and a BSL video clip explaining the service, is available from www.brightonandhoveccg.nhs.uk/get-involved/give-feedback.

To access the service, simply download the SignLive app, register your details, and search for NHS Brighton and Hove in the Community Directory. An interpreter will join you on the call before you’re put through to the engagement team.