Advice and support if you’re self-isolating or shielding

If you need extra help to get food, medicines or essentials during the coronavirus pandemic, or you are lonely and isolated, there is support available.

You may need extra help for a range of reasons, for example if you’re self-isolating with COVID-19 symptoms, following shielding guidance, avoiding public places because you’re at higher risk, or quarantining before a medical procedure.

In the first instance, you’re encouraged to ask trusted family, friends and neighbours if they can help. If you don’t have anyone you trust living nearby, there is community support available.

You can find out about services that can help with specific issues and what to do if you can’t get food, medicines, or are lonely and isolated on the community support web pages: eastsussex.gov.uk/covidsupport.

This includes how to ask for help from NHS Volunteer Responders, and how to get in touch with the five community hubs in East Sussex. Anyone who feels they need extra support to cope during the pandemic and has no other way to get help can use a community hub. 

If you’re identified as clinically extremely vulnerable (CEV) to coronavirus you are currently being advised to shield. Visit our website for advice and support if you’re in the shielded group: eastsussex.gov.uk/CEV.

For more advice and information during COVID-19, and to sign up to coronavirus updates from the County Council, visit: eastsussex.gov.uk/coronavirus.