Tag Archives: Eastbourne

Successful Listening Tour will inform positive changes to local services

Findings from this year’s Healthwatch East Sussex 2022 Listening Tour are being collated and will be used to support positive changes to local health and care services.

The organisation heard from 489 residents about local services across Eastbourne via surveys, focus groups, interviews, pop-up stands and events such as the Launch Event and Big Health and Care Question Time.

Some of its key findings include:

  • The challenge of accessing GP and dentist appointments
  • Anxiety around the cost-of-living crisis and what’s to come
  • Accessibility for disabled residents
  • The public and patients highlighted their appreciation for the professionalism, care and dedication of health and care staff
  • Gaps in Mental health support within the homeless community
  • The use of heteronormative language in health and care settings
  • Lack of knowledge around rights among refugees

The organisation said that by speaking up, residents were helping to change services for themselves and many others.

They thanked everyone who shared their feedback and experiences during the Listening Tour, and all the organisations and community groups that they worked with during the tour.

Healthwatch will use the feedback it received during the two-week programme of engagement activities and events in October to make recommendations to support future health care plans.

These recommendations will be shared on its website and social media, so keep an eye on these sites for any update over the coming months.

For general Listening Tour enquiries please contact Anna Hoad, Community Engagement Officer via enquiries@healthwatcheastsussex.co.uk or call 0333 101 4007.

To share feedback on health and care services in East Sussex any time, visit the Healthwatch East Sussex Feedback Centre. 

Healthwatch East Sussex’s annual ‘Listening Tour’ set to begin

Healthwatch East Sussex will be conducting a two-week programme of activities across Eastbourne to gather your feedback and experiences of health and care services.

The annual ‘Listening Tour’ will use a wide variety of engagement activities and events from 15 to 30 October to ask people about their experiences of health and care.

Feedback gathered in the two weeks will be used to make recommendations to support positive changes to the health and care services used by Eastbourne residents.

Each year the Tour focuses in a different area of East Sussex to engage with local people by collaborating with local charities, community groups, health and care providers and the local authority.

The Tour’s engagement activities will include:

  • A launch event
  • Surveys and online engagement
  • Discussion groups and one-to-one conversations
  • Pop-up stands in various locations within the community
  • Specially organised events

Healthwatch East Sussex is the local independent watchdog for health and care services, including:  GPs, outpatients,mental health services, emergency or urgent care, hospital stays, dentists, pharmacies, occupational therapists, district nurses, care in your own home, or residential care homes.

To get involved and keep up to date please visit the Healthwatch East Sussex website,  contact enquiries@healthwatcheastsussex.co.uk or call 0333 101 4007.

Eastbourne Station Health Centre consultation update

Eastbourne, Hailsham and Seaford Clinical Commissioning Group (CCG) would like to thank everyone who has already given their views as part of the CCGs consultation into the future of Eastbourne Station Health Centre. The consultation was launched before the Covid-19 pandemic began and this has obviously had an impact on the consultation plans. The health and safety of the public and NHS staff is the top priority so the CCG is now reviewing whether the consultation needs to be postponed and re-started later this year. Continue reading

Wellbeing drop-in service now open to even more young people in East Sussex

Young people in East Sussex who need help with mental health, wellbeing, housing, employment, education and more can now access support from the award-winning i-Rock service in Newhaven and Eastbourne. Continue reading

Shaping Health and Care autumn 2018 – save the date

This autumn, our free Shaping Health and Care events are taking place in Battle and Eastbourne.

Interactive workshop topics will include digital access to health and care; how you can help us help you this winter and finding support in your community through social prescribing.

You’ll also hear the latest developments in local health and care from senior leaders and have a chance to find out more about services available near you.

The events are taking place on:

Wednesday 7 November, 1330-1615 at Battle Memorial Hall

Thursday 15 November, 1330-1615 at Towner Art Gallery, Eastbourne

Keep an eye out for booking information coming soon to confirm your place.

See you there!