Tag Archives: GP

Which service do you need?

Help Us Help You Stay Well This WinterLast month we shared some top tips on keeping warm and well this winter. If you do become unwell, it’s important to choose the right service for your need.

NHS emergency services are there for you in emergency and life threatening situations. For medical treatment when it is not an emergency, there are other services available.

Here we share information on the non-emergency services available locally to help you. Continue reading

Patients in control with NHS appointment booking system

Using information given to them by their GP, patients in East Sussex can now book or change their appointment online for most first outpatient hospital or clinic appointments at www.nhs.uk/referrals.

As well as being quick and convenient for patients, it’ll save the GP practice time, cut NHS costs and has been shown to reduce the number of appointments that patients don’t turn up to. Continue reading

Supporting you to see the right person first

As part of ongoing investment in GP services, ESBT Alliance partners NHS Eastbourne, Hailsham and Seaford Clinical Commissioning Group (CCG) and Hastings and Rother CCG are piloting a new ‘care navigation’ scheme in some local GP practices.

This scheme aims to help people contacting the surgery get the most appropriate support, from the best place, which may not necessarily be the GP. This aims to improve access to health care for patients whilst also reducing pressures on GPs.

Continue reading

Improving access to GP services – what did you tell us?

Survey ResultsEastbourne, Hailsham and Seaford CCG and Hastings and Rother CCG are the ESBT partner organisations responsible for commissioning (buying) the majority of health services for local people. We are committed to making sure that everyone has easier access to GP services including appointments on weekday evenings and at weekends – this is called extended access.

In January this year we carried out a 3 week survey about extended access. We asked you when you would like to be able to book extended access GP appointments, where you’d be willing to travel to these services and your views on alternatives to face-to-face consultations with your GP. Continue reading