Refreshed ‘About You’ equality surveys have been launched by East Sussex County Council to ensure its policies, services and activities are fair, accessible and inclusive to all members of staff and service users.

Confidential data collected through the equality monitoring surveys help the County Council understand who accesses its services (or not) and how experiences vary among the county’s different groups and workforce.

The County Council uses the answers from the surveys to:

• Identify trends or gaps to compare the response with local population data, and review access to and outcomes of services
• Ensure barriers to a service are removed, including holding meetings in an accessible venue or providing all written information in advance
• Identify where there is a need for action, define what action is needed, implement it and then monitor whether it achieves the desired improvement