Support for people worried about money and debt

Are you worrying about money troubles or debt? Due to Covid-19 in particular, people may be facing financial difficulty, struggling to pay their bills or concerned about growing debt.

Additional support is on offer through local East Sussex quality assured, free, confidential advice providers.

If you are worried, you can call 0333 344 0681 or email for a financial health check which may be able to help you pay your bills and manage your debt.

The service will be available until March 2021.

COVID-19 vaccination scam alert

We are aware that some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination. In some cases, people are asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. Doing so is likely to result in a charge being applied to their phone bill. In other cases, callers are offering the vaccine for a fee or asking for bank details.

People are warned to be alert to these scams.

The vaccine is only available from the NHS and the NHS will contact you when it is your turn. At present, appointments are only being offered to the public over 80 years old.

The NHS will:

NEVER ask you to press a button on your keypad or send a text to confirm you want the vaccine.
NEVER ask for payment or for your bank details.

If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Sussex Police online or by calling 101.

Do you want to make a difference? Would you like to promote the health of the East Sussex population?  

COVID-19 vaccination championsWe are seeking volunteers to become Vaccination Champions to help the NHS in Sussex raise awareness of the COVID-19 vaccination.

Vaccination Champions are part of an exciting new way of helping the NHS in Sussex communicate about the COVID-19 vaccine and dispel myths on the vaccine.

We would particularly welcome applications from:

  • Ethnically diverse communities, including Gypsies, Roma and Travellers;
  • Faith groups and communities;
  • Older people;
  • People with physical and sensory disabilities;
  • People living in rural communities;
  • Carers and parent carers;
  • People who live in Bognor Regis, Crawley, Eastbourne, Hastings, Hangleton, Littlehampton, Moulsecoomb, Newhaven, Peacehaven & Whitehawk.

Vaccination Champions receive expenses and will be offered a £20 Amazon Voucher on completion of training and tasks as agreed.

Vaccination Champions will be asked to attend one 2.5 hour session on either the following dates:

  • Wednesday 13th January 2021 at 11 am – 1.30 pm
  • Tuesday 19th January 2021 at 5.30 pm – 8 pm
  • Monday 25th January 2021 at 5.30 pm – 8 pm

If you would like to find out more, please contact us today using the details below.

Applications to become a Vaccination Champion can be made in written form and by telephone supported by the CCGs’ Public Involvement team. Please submit your application by Monday 4th January 2021.

Visit the Sussex Health and Care Partnership website to read the role profile and complete the application form.

You can also get in touch by:

POST: NHS West Sussex Clinical Commissioning Group, Wicker House, High Street, Worthing BN11 1DJ

TELEPHONE: 0792 024 4988 or 07881 501 356


GPs begin offering Covid vaccine as part of biggest NHS immunisation programme

Covid-19 vaccine. The roll out is startingHundreds of local vaccination services run by family doctors and their teams will open across England this week, as the roll out of the biggest vaccination programme in NHS history gains further momentum.

Practices in more than 100 parts of the country are taking delivery of the vaccine today (14 December), with some kicking off their clinics this afternoon and the majority starting on Tuesday.

Groups of health providers are setting up local vaccination centres in villages, towns and cities covering every part of the country. Continue reading

Getting the right treatment at the right time in Sussex has just got easier

NHS - call 111 firstUnless it is a medical 999 emergency, the NHS in Sussex is urging everyone to call 111 to help people get the care they need.

From the start of December 2020, people who call 111 will be able to speak to a range of health professionals and if needed can be given a time slot for services including A&E and the Urgent Treatment Centres.

It’s designed to support people to receive care from the most appropriate service for their needs. It also helps to prevent over crowding in NHS services and ensure hospitals can maintain social distancing in waiting rooms.

No one will be turned away from an A&E or Emergency Department and you will be assessed in a timely way by a clinical member of the urgent care team and will receive emergency care and treatment if you need it.

If your healthcare needs are not urgent, you may be invited to contact NHS 111 at the hospital to be directed to the most appropriate healthcare setting for your needs.

You should continue to use 999 if you have a serious or life-threatening condition or accident.

However, when you think you need A&E, call NHS 111 first. It may well save you a trip to the hospital, and if you do need to attend it is likely to reduce the time for you to be seen.

Find out more on the Sussex Health and Care Partnership website.


Help us help you get help from your GP practice

GP practices across East Sussex are reassuring patients that they are open and providing care.

The way people access their GP practice has changed to ensure patients get the best possible care safely and quickly, but they all want their patients to know they are open and seeing patients every day.

As a result of coronavirus, GP practices are now working in a different way and you are asked to call or visit their website in the first instance if you need help rather than go down to the surgery.

From there, the practice team will consider how best to help you.

Face to face appointments are available, as well as the opportunity to be seen online and over the phone.

By working in this way, GP practices can reduce the number of people in the surgery buildings and ensure they are following social distancing and infection control procedures.

It is recognised that patients are often having to wait for longer on the phone and it can be harder to reach the practice teams but they are working hard to reduce any impact on patients.

Importantly, don’t delay in seeking advice if you need help.


Help Us, Help You

Across Sussex, the NHS is working hard to respond to COVID-19 but the NHS is still here for you and it is still our responsibility to make sure you get the right care, in the right place, now more than ever.

While everyone is being told to stay at home, it can be hard to know what to do if you’re unwell.

Keeping it simple to stay safe in Sussex

Protect yourself and others

  • Take common-sense steps to reduce the risk of catching or spreading coronavirus. You can spread the virus even if you do not have symptoms.
  • Think Hands, Face, Space – washing your hands regularly, using a face mask in areas where social distancing is difficult, and keeping 2 metres’ space between you and others will all help to reduce the spread of the virus.
  • If you are experiencing coronavirus symptoms, please use the government portal to book a test. It is important that you and anyone you live with continue to self-isolate until you get a test result.

Get medical help if you need it

  • The NHS is open and here for you.
  • Please continue to attend appointments as advised. You don’t need to call to check that a booked appointment is going ahead. You will be contacted directly if anything changes with your care.
  • If you need medical help from your GP, contact them online or by phone to be assessed
  • For urgent medical help, contact NHS 111 online or by phone
  • If you think you need urgent dental treatment, call or email your dentist or call NHS 111 or use the NHS 111 online service if you cannot contact your dentist or you do not have one.
  • If it’s a serious or life-threatening emergency, call 999

Look after yourself

Keeping healthy means you’re less likely to get seriously ill from coronavirus.

  • Enjoy a balanced diet, exercise regularly and take action to lose weight if you need to
  • Get help to go smokefree
  • Drink sensibly – no more than 14 units a week over at least three days.
  • Get a flu jab if you’re eligible

You are more likely to achieve your goals with support. Get personalised support from One You East Sussex. There is also lots of information and practical advice about keeping healthy on the NHS website Live Well pages.

Look after your mental health

The pandemic is affecting us all in different ways. It is important to look after your mental health and get help if you need it.

  • Take time to relax and do things you enjoy
  • Stay connected with friends and family
  • Try to get enough sleep
  • Get help if things are worrying you

Get practical tips and help from Sussex Partnership NHS Foundation Trust.

Do you want to make a difference? Would you like to help promote the health of local people?

We are seeking volunteers to become Flu Champions to help the NHS in Sussex raise awareness of the flu vaccination.

Flu Champions are part of an exciting new way of helping the NHS in Sussex communicate about the flu vaccine and combat myths on the vaccine.

We are looking for 20 members of the public from ethnically diverse communities, and people who live in Bognor Regis, Crawley, Eastbourne, Hastings, Hangleton, Littlehampton, Moulsecoomb, Newhaven, Peacehaven & Whitehawk.

Flu Champions receive expenses and a £20 Amazon Voucher will also be given for undertaking the role for three months, which is payable when you let us know what you have been doing as part of your role.

Flu Champions will be asked to attend one 2.5 hour session on either the following dates:

  • 8th December 2020 at 10.30 am – 12 pm
  • 14th December 2020 at 12.30 pm – 3 pm

For further information and how to apply, please visit the Sussex Health and Care Partnership website. Please submit your application by Tuesday 1st December 2020.

Your invitation to race inequality webinars

In response to the disproportionate impact of Covid-19 on people from ethnic minority backgrounds, Diversity Resource International and Sussex Health and Care Partnership are co-designing and delivering a series of four webinars. The sessions aim to encourage discussion around tackling inequalities in health, social care, employment and education.

The webinars are:

  • Wednesday 28 October, 6pm – 8pm: Access to health and social care, plus celebrating Black History Month
  • Thursday 3 December, 6pm – 8pm: Employment opportunities and promotion
  • Wednesday 13 January, 6pm – 8pm: Access to mental health and wellbeing
  • Thursday 25 February, 6pm – 8pm: Black Lives Matter in education

Listen to life stories from Sussex-based communities and inspirational keynote speakers. Speak directly to senior health, social care and education professionals, and be inspired by creative and artistic celebrations from prominent poets and young authors.

To reserve your place and find out more, please email:


Quit smoking this Stoptober

Smokers in East Sussex are being urged to join the 1 million across the UK who quit during the coronavirus lockdown and stop smoking during Stoptober.

The annual stop smoking challenge returns this October, and smokers across the county are being encouraged to put their lungs first, strengthen their immune system and breathe easier by giving quitting a go.

Despite the current coronavirus pandemic, tailored support is available through your local stop smoking service provided by One You East Sussex (OYES). OYES are currently offering help and advice through telephone appointments, which can be just as effective as face to face sessions when it comes to helping people quit.

Darrell Gale, East Sussex Director of Public Health, said: “If you are a smoker, quitting is the best thing you can do for your health and the health of those around you.

“Smokers generally have an increased risk of contracting respiratory infections and experiencing more severe symptoms. Stopping smoking can significantly improve your health in ways you might not expect, including for people with an existing smoking-related disease.

“Stoptober is the ideal time to get the help required so you can kick the habit, and with the free support offered by One You East Sussex you are four times more likely to quit for good.”

The OYES team can provide Nicotine Replacement Therapy, and a Facebook support group has been set up where smokers can engage with others, ask advisors questions and support one another through the campaign. In addition, a dedicated email campaign will provide information to help smokers who relapse, as well as offer encouragement and highlight the benefits experienced during the first month to six weeks after quitting.

While official figures show smoking rates in East Sussex have been declining, 13.7 per cent of adults in the county still smoke. Across East Sussex, smoking rates are highest in Hastings where 20.3 per cent of adults smoke, which is significantly higher than the England average of 14.5 per cent.

Wealden has the lowest estimated smoking rate of 10.1 per cent of adults lighting up, and the percentage of smokers in Rother (12.5 per cent), Lewes (13.2 per cent) and Eastbourne (14.2 per cent) are also below the national average. However, despite these lower than average figures, there were still just under 1,000 deaths annually attributable to smoking in East Sussex in the three years between 2016-2018.

Stopping smoking has immediate and lasting benefits to health. After 20 minutes the pulse rate starts to return to normal; after 8 hours harmful carbon monoxide in the blood is reduced by half and is completely flushed out by the body after 48 hours. After 1 year the risk of suffering a heart attack has halved compared to that of a smoker. And research suggests that people who have quit for a year are happier than those who continue to smoke.

Get your personal quit plan by visiting the One You East Sussex website, emailing the team at or calling 01323 404600.