Make a difference to social care services that support thousands of people

Could you play a part in shaping the future of adult social care in East Sussex? East Sussex County Council (ESCC) are looking for people with recent lived experience of being supported by adult social care, or caring for someone who does, to join our new Adult Social Care (ASC) Citizens Panel.

Adult social care are in the early stages of developing new ambitious plans for adults who need care and support in the county, such as assessments, equipment, home care, direct payments, and care homes. By giving your voice and experience to the panel you’ll be making a difference to services used by thousands of people every year. So, if you’re passionate about making services the best they can be, we want to hear from you!

There will be lots of support on offer, including a named contact, training and expenses and reward payments, so please don’t worry if you don’t have experience of taking part in something similar before. We are always keen to bring in new voices, and for this project it is important that a diverse group of people are brought together so that everyone’s needs are considered when setting our priorities.

Find out more and apply for the ASC Citizens Panel

The closing date for applications is 24 June 2022.

You can send any questions about the panel and requests for information in other formats and languages to You can also call 01273 335 267 and leave a message.

Ukraine crisis: how you can help

Thank you to everyone who’s helping refugees from Ukraine. You’re doing East Sussex proud.  Here’s a few things you might need to know:

  • If you’re looking to open your home to refugees, please register with the Government scheme, Homes for Ukraine. It’s by far the easiest way to arrange financial and other support. Please register, even if you’ve already made contact with Ukrainian guests directly.
  • If you’ve already been matched with refugees under the Homes for Ukraine scheme, East Sussex County Council will contact you directly. If you haven’t yet been matched, please don’t contact the Council but wait to hear more.
  • If you’re preparing to host refugees, the Council has published a welcome guide to try and help you settle them in and find services in the community.
  • If you’re donating to help Ukraine, financial help may be better than items like clothes or goods. The Disasters Emergency Committee is a good place.
  • Guidance for applying for a visa under the Ukraine Sponsorship Scheme is available on GOV.UK.

Please do see visit the County Council website which will be updated with information as Ukrainian guests begin to arrive: Ukraine crisis: how East Sussex is helping | East Sussex County Council

Help Us Help You

There’s lots of demand on health services at the moment and teams across the NHS are all working incredibly hard to make sure you can receive high quality services.

The NHS is always here to help you – but people are being asked to use services wisely to make sure you can get the most appropriate support, and help us to help you.

There are many different services to choose from. We want to make sure you get seen in the right place, at the right time by the right healthcare professional.

Take a look at the Help Us Help You web pages for advice on what service to use when, including a new leaflet on which service to use: Help us help you

Reducing your risk of catching COVID-19

COVID-19 cases are still high in East Sussex so it’s important to consider ways that you can protect yourself and others from the virus.

Getting all of your COVID-19 vaccines is still the most effective tool to prevent you from getting seriously ill and possibly hospitalised with COVID-19. Wearing a mask in crowded spaces, or meeting other households in the fresh air can help reduce your chances of spreading or catching COVID-19. You should also wash and sanitise your hands wherever possible.

With the reduction in testing for the general population it can be difficult to know if you have COVID-19. Some of the most common symptoms are high temperature, continuous cough and loss of sense of taste and smell. If you think you might have any of these, you’re strongly advised to avoid contact with others and self-isolate where possible.

For more information and advice, visit: Coronavirus (COVID-19) – help and support | East Sussex County Council.

Better health and care for all

Our journey to providing better health and care for all in Sussex took a step closer last week, as East Sussex County Council’s Cabinet heard plans for the future of integration between health and social care.

Details of the meeting including papers and webcast can be found here.

Health and care organisations have increasingly worked in partnership over the last few years to improve the health and care of our populations.

A significant amount of work has taken place behind the day-to-day frontline delivery of services to focus on how we can develop a ‘system’ that enables our organisations and services to work in a more joined-up, collaborative, and integrated way for the benefit of local people.

East Sussex County Council’s Cabinet discussed the implications of the Health and Social Care Bill currently before Parliament and plans for the future integrated care system (ICS) arrangements in Sussex.

Read more about what was discussed: Better health and care for all

Tell Healthwatch about your experience of using NHS111

Healthwatch East Sussex (HWES), the local independent health and care watchdog, has launched a survey to capture East Sussex residents’ experiences of using NHS111 services over the last 12 months

Healthwatch is particularly keen to hear:

  • Did the service meet your needs?
  • What was good?
  • What could be improved?

Healthwatch will share the findings survey with decision-makers, commissioners and service providers to help inform delivery of health and care services in East Sussex.

The survey is open until midnight on Sunday 15th May 2022 and all responses will be treated in the strictest confidence. Findings from the survey will be published on the website:

You can take part in the following ways:

New online tool to help people get occupational therapy support

People in East Sussex who are disabled or have a health condition that affects their mobility can now use a new online self-assessment for occupational therapy support.

The new tool has been launched by the East Sussex County Council Being Digital Programme. It means that adults in East Sussex can start the occupational therapy assessment journey themselves, telling us about their needs, how it impacts their wellbeing, and what they want to achieve.

If you’re disabled or have a health condition that affects your mobility, you may find it difficult to access or use your home safely, get out and about, or have difficulty with other everyday activities. If you are assessed and eligible, this assessment will look at whether changes can be made to your home to make it easier for you to get around. We can also provide equipment to help you with important daily tasks you’re struggling with.

Once the form is submitted, it’s reviewed within the Health and Social Care Connect team (HSCC) at the Council. If you’re eligible, then the occupational therapy team will follow up by phone or email to continue the process.

The new form makes it convenient for family members to complete an assessment together, at a time that works for you, and without being under pressure to give lots of answers in one go over the phone.

Health and care professionals can also fill in the form.

The self-assessment form is available 24/7 via the Adult’s Portal on the East Sussex County Council website.


Two exciting new volunteer opportunities!

Would you like to meet new people, share your thoughts about life, learn new skills, and make a positive difference to people’s lives now and in the future? We’d like to hear from you!

There are two new volunteer roles available as part of an exciting development that aims to improve the lives of older people.

In later life, we’ll all go through various changes and transitions – whether it’s retiring, moving home, experiencing changes in health and mobility, becoming a carer, or experiencing a bereavement.  These changes can have a big impact on our lives and understandably can be tricky to navigate.

The Healthy Ageing through Innovation in Rural Europe (HAIRE) Project is aiming to develop and test out a new Life Transitions Service, which aims to help people prepare for and manage big changes in later life through a digital health app and volunteer support.

We’re looking for volunteers to help us develop and test out a pilot of the service by:

  • Helping us design the new Life Transitions digital app through a one off, one day workshop. For this role it’s helpful if you either have experience of life transitions or might anticipate one in the next ten years or so.
  • Getting involved as a Life Transitions Volunteer, where you’ll be trained to have supportive conversations with people to help them explore how they approach preparing for and managing big life changes. You don’t need experience of life transitions to apply for this role, just to be a good listener, encouraging, and able to build relationships.

You can apply for one or both roles, depending on your interests and time.

Both parts of the new service will help people think about, find, and use the knowledge, skills, connections, and other resources they need to help them manage changes in their lives.

To find out more and apply:

Take a look at the volunteer opportunities leaflet.

Get in touch by email.

Lift someone out of loneliness

Feeling lonely is something that all of us can experience at any point and it can have a huge impact on our wellbeing. It’s important to remember that these feelings can pass and that there are lots of ways we can help each other too.

Fancy a cuppa? Fancy a walk? Sometimes reaching out to each other with as little as three words can make a big difference.

The Better Health: Every Mind Matters campaign is encouraging people to ‘Lift Someone Out of Loneliness’ by taking a simple action to help someone who may be feeling lonely. If we do this regularly, we can all help to lift each other up.

Find out how you can help to lift someone out of loneliness.

Looking after yourself and others this winter

It’s so important to make sure you take good care of your body and mind every day, not just when you get sick.

Eating well, reducing stress, exercising regularly, and taking time out when you need it are effective ways to self-care. They can help you to feel well, stay healthy, and be able to manage in difficult times. Keeping healthy means you’re less likely to get seriously ill from coronavirus or other winter illnesses.

It may be cold outside, and winter brings its own struggles, but there are things you can do to help you stay well during the colder months. Continue reading