Share your experience of non-emergency patient transport in Sussex

Healthwatch in Sussex want to hear from anyone who has used the
Non-Emergency Patient Transport Service (NEPTS), which helps eligible people travel safely to and from medical appointments.

They’re gathering feedback on how easy it is to apply and book a journey, whether the service meets your needs, and what improvements could be made. Your views will be shared anonymously with the service provider to help make NEPTS better for everyone.

At the end of the survey, you can enter a prize draw to win one of five £25 gift vouchers for taking part.

Complete the short survey by 30 November 2025