If you’re working with children and families and have concerns about how to help, you can now call the Consultation Advice Line for guidance.
The new phone line is part of our Family First programme which is changing the way services are delivered to children and families across the county.
The new approach is designed to ensure families get help earlier, before difficulties become baked in. If the conversation reveals that more help is needed from other professionals, you can be referred to the Team Around the Family Coordinator.
Don’t forget, if a child is at immediate risk or in danger you should continue to call SPoA.
Call the Consultation Advice line on 01323 464655: Monday to Thursday: 8:30am – 5:00pm. Friday: 8:30am – 4:30pm. The advice line is also available to families.