Health Innovation Kent Surrey and Sussex is working with NHS Sussex and NHS Surrey Heartlands to understand how helpful a digital tool called Healthtech-1 is for GP practices across the two areas.
Healthtech-1 is an online tool that supports GP practices with patient
registration. Patients can still register online through the NHS App or their GP practice website, and most people will not notice any change.
Anyone who prefers to register in person can continue to do so. The tool works in the background to reduce the need for GP staff to manually type in patient details. It also helps staff collect and manage registration information more easily.
The project team would like to hear from local people to understand whether this makes the registration process easier for patients and staff, and to identify any
barriers that people may experience:innovators@healthinnovation-kss.com
The survey has 7 questions, takes around 10 minutes, and closes on 10 February 2026.