Tag Archives: dentist

Tell Healthwatch East Sussex about your experiences of dentistry in East Sussex

Healthwatch East Sussex want to hear more about your experiences of dentistry services in the county, as it was the third most common service that people contacted them about over the last year.

Healthwatch would like to know:

  • What’s been positive and what do you feel could be improved?
  • Have services met your needs?
  • Do you have any outstanding concerns or issues?
  • Is there anything you still need help or support with?

Your answers will help Healthwatch understand public and patient opinion, which they will share with health and care providers and decision-makers.

The closing date is midnight 30 November 2021. Please share the survey with anyone who may be interested in taking part.

What to do if you need help from a dentist

In March 2020 all routine face to face dental treatment was stopped due to coronavirus. Now, the government has said that dentists can start to reopen again from 8 June. This is likely to happen in a phased way to make sure people are seen as safely as possible, and practices will be operating in a way that observes COVID-19 social distancing and hygiene rules.

At the moment the advice if you need dental treatment is:

  • Call your dentist on the phone during the practice’s usual opening hours. When calling the dental practice, you will be assessed so that you can be provided with the most appropriate care. Don’t arrive at the practice without an appointment whilst social distancing is in place.
  • If you don’t have a dentist, you can search for a local practice on the NHS website at nhs.uk/service-search/find-a-dentist and call them for advice.
  • If you cannot contact a dentist, use the NHS 111 online service.
  • Don’t contact your GP about dental issues, as they cannot provide dental treatment.

Don’t worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care, please phone your dental practice for advice.

What to expect

The treatments you will be offered may be different to those you received before 25th March 2020 and may differ from practice to practice. This will depend on the staff and equipment available to the team at the time.

The dental team may also be wearing different protective equipment to what you are used to seeing.

It will likely be some months before the services return to what you previously experienced as normal, and will be dependent on the further easing of COVID-19 control measures.