Residents asked to have their say on health-related behaviour change services

At this time of year, many of us are thinking about our New Year resolutions to eat well, manage our weight, move more, quit smoking and drink less.

There is a local service in East Sussex called One You East Sussex that helps people do just that, but we are thinking of making some changes to how the service supports residents. Before we make any changes it’s important we understand how people and communities would be affected.

We’ve included a short summary about the changes below. You can find out more and complete the consultation survey on the East Sussex County Council consultation website until 10 March.

To get back to a healthier you and make simple changes towards a longer and happier life visit the One You website.

Proposed changes

The changes would mean only those in greatest need will be routinely offered more intensive forms of help. This might include face-to-face support from a health coach, or a weight management group delivered online or in person.

Eligible residents will continue to be offered a holistic health assessment, and you’ll have access to online support programmes to help make changes to your health-related behaviours.

The proposed changes would mean the service can offer greater levels of support to those who need it the most. For example, this might include people living in areas where deprivation levels are high and life expectancy is lower than average, or people living with a disability or mental health issue.

Any savings from these changes would be used by the service to help it achieve the best possible health outcomes for residents and communities.

A final decision on the proposed change to the service model will be made in June 2023.

Get engaged in your community by joining an Older People’s Forum in your area.

If the New Year has inspired you to become more involved with your community, then joining your local Older People’s Forum is a great place to start.

The Forums are a perfect way to meet people, find out about activities, attend Older People’s Day events, or to just be better informed about issues that impact you, such as health and social care.

For example, as part of its relaunch Lewes and Villages Seniors Forum has been doing good work on eat and heat, including a recipe booklet for one pot cooking to save energy costs.

Membership of a Forum is free and open to anyone aged 50-years-old or over.

There are eight Older People’s Forums within the county to choose from.

Each forum is led by a committee of members. Some forums have formed special interest groups (such as transport, health and well-being) that reflect the concerns of their local members.

10 years of People Bank celebrated at special birthday event

It is now ten years since the Adult Social Care People Bank initiative was launched by East Sussex County Council, and to mark the occasion we held a special birthday event for its members.

Celebrations included a day of adult social-care-focused activities, talks and discussions held at the Towner Eastbourne on 29 November.

It was the first time in two years the group had met face-to-face, and with membership almost doubling since 2020, the event was a great opportunity for members to make new friends or rekindle old friendships.

The People Bank began in 2012 with 31 members; today it has 144 people volunteering their time to help improve existing services and develop new ones.

Members sit on boards and steering groups, take part in project groups, support commissioning and share their views through surveys and discussion groups.

Ian and Christine Stewart are life-long carers for their daughter and started attending the People Bank to give her a voice in the services she uses.

Ian said: “It’s not a feeling of them and us, it’s a feeling that the council wants to hear what we have to say, and being a member also gives us the chance to talk to people like us.”

Christine said: “It’s how I was brought up, to give back to the community you live in and volunteer for things.  When I see a little success, not necessarily massive changes but some success, then it spurs me on to continue.”

Gwladys Mabb, from Eastbourne, has been a member of the People Bank for 10 years. With her nursing background, Gwladys is interested in people and joined because she wanted to make everything inclusive and ensure people got what they are entitled to.

She said: “I think it’s worthwhile because people moan and don’t do anything but if you come to something like this you can find out what’s happening in the background.”

Dorothy Rowland – known as Dot – is an unpaid, self-funded carer for her husband. Dot said she joined the People Bank earlier this year because she wants to be able to help people in similar situations as herself.

To find out about joining the People Bank visit our website or get in touch to request an information pack. You can email consultation.ASC@eastsussex.gov.uk or leave a message by ringing 01273 335 267.

Improvements to patient care in heart and eye services across East Sussex approved

The East Sussex Health Overview and Scrutiny Committee (HOSC) has endorsed proposals to improve cardiology and ophthalmology services for the people of East Sussex.

The proposals – which aim to improve the quality of care for all those who need it, cut waiting times, reduce how long people have to stay in hospital, and the number of times they need to visit for appointments or tests – were developed by hospital doctors, GPs and other health professionals.

The proposals had previously been unanimously agreed by the NHS Sussex Integrated Care Board (ICB) at its meeting on 2 November. The endorsement from East Sussex HOSC came at its meeting on 15 December.

Work will now begin to implement the proposed improvements to cardiology and ophthalmology services, which will provide the very best outcomes for local people.

For ophthalmology, care will be improved by consolidating the services currently provided at Eastbourne District General Hospital, Bexhill Hospital and Conquest Hospital into two sites at Eastbourne District General Hospital and Bexhill Hospital. This will enable patients to have quicker access to tests and treatment and more input from the most senior clinicians. It will also enable one-stop clinics, reducing the number of appointments patients need to attend.

For cardiology, care at both the Conquest Hospital, Hastings and Eastbourne District General Hospital (DGH) will be enhanced by creating new cardiac response teams to attend at the front end of the hospitals. This will ensure that people are assessed quicker, when they first come into the emergency departments (EDs) of the hospitals, meaning that emergency patients start receiving specialist care more quickly.

The interventional specialist cardiac services will be sited at Eastbourne DGH. Concentrating the most highly specialised interventional and specialist inpatient cardiology services on one site meets national best practice and will mean the highest standard of care for patients. This will allow our staff to develop greater expertise in new treatments and ensure people are being offered the very best care when they need it. This is only changing for 3% of all cardiac patients seen in East Sussex each year.

The vast majority (97%) of cardiology services will stay the same at both the Conquest, Hastings and Eastbourne DGH. To make sure that the majority of patients receive good quality care close to home outpatients, non-invasive diagnostics, cardiac-monitored beds, cardiac rehabilitation and heart failure services would stay at both hospitals and in the community (where these services are already provided).

These plans are the culmination of a comprehensive programme of work that has considered the best clinical evidence, recommendations from clinical experts and a review and evaluation of feedback from two separate public consultations in which hundreds of people, including service users, carers and their families, as well as a wide range of organisations, took part.

Progress updates and further news on the improvements will continue next year.

You can read the HOSC papers and find out more about the improvements, as well as all the background reports and documents, on the cardiology and ophthalmology  home pages.

Ask your pharmacy for advice about minor illnesses and ailments this winter

NHS Sussex is urging everyone to stay well this winter and take advantage of the wide range of health services now available at local pharmacies, including asking your pharmacist for advice for minor illnesses and ailments.

People have always been able to get prescription medicines, care and advice for common illnesses, lifestyle support and medicines advice to help manage long-term conditions at their pharmacy.

Now people can take advantage of services such as blood pressure checks for over 40 year olds and expanded support for people with Parkinson’s disease and osteoporosis, among other conditions.

So, remember to ask your pharmacist for:

  • Advice and treatment for minor illnesses such as coughs, colds and earache
  • A free blood pressure check (for over 40-year-olds with no history of high blood pressure or those aged 30-39 with a family history of high blood pressure)
  • Flu vaccinations
  • Advice on staying well and preventing disease – private consultations are offered
  • Support to maintain good sexual health
  • Help to quit smoking
  • Personalised support to get the most from your medicines

For more information visit NHS Sussex’s Help Us Help You webpages.

Successful Listening Tour will inform positive changes to local services

Findings from this year’s Healthwatch East Sussex 2022 Listening Tour are being collated and will be used to support positive changes to local health and care services.

The organisation heard from 489 residents about local services across Eastbourne via surveys, focus groups, interviews, pop-up stands and events such as the Launch Event and Big Health and Care Question Time.

Some of its key findings include:

  • The challenge of accessing GP and dentist appointments
  • Anxiety around the cost-of-living crisis and what’s to come
  • Accessibility for disabled residents
  • The public and patients highlighted their appreciation for the professionalism, care and dedication of health and care staff
  • Gaps in Mental health support within the homeless community
  • The use of heteronormative language in health and care settings
  • Lack of knowledge around rights among refugees

The organisation said that by speaking up, residents were helping to change services for themselves and many others.

They thanked everyone who shared their feedback and experiences during the Listening Tour, and all the organisations and community groups that they worked with during the tour.

Healthwatch will use the feedback it received during the two-week programme of engagement activities and events in October to make recommendations to support future health care plans.

These recommendations will be shared on its website and social media, so keep an eye on these sites for any update over the coming months.

For general Listening Tour enquiries please contact Anna Hoad, Community Engagement Officer via enquiries@healthwatcheastsussex.co.uk or call 0333 101 4007.

To share feedback on health and care services in East Sussex any time, visit the Healthwatch East Sussex Feedback Centre. 

Housing Occupational Therapy team wins industry award

We’re proud to say that East Sussex County Council’s Housing Occupational Therapy team have won a national award for their excellent work.

They won the national Disabled Facilities Grant (DFG) Home Adaptation Service of the Year award at the National Healthy Housing Awards.

The accolade reflects the work they do with housing authorities across the county to adapt properties for people with disabilities, older people, their families or their carers, to live comfortably in their own homes.

The judging panel thought this was a really strong example of innovation and doing things differently that the sector could learn from.

East Sussex Fire and Rescue Service helping people to stay safe in their homes

A safety drive by East Sussex Fire and Rescue Service aims to help people save safely and keep warm this winter with ideas to save money and help reduce the chances of a fire.

The Service’s ‘Save Safely’ campaign has brought together a number of ideas devised to keep costs down and ensure residents stay as safe as possible.

The safety drive’s advice includes:

  • Close doors. It’s amazing how much heat can disappear out of the door, and by keeping doors shut, you also reduce the chance of fires spreading from room to room.
  • Switch off at night. You may be surprised to hear that energy often isn’t any cheaper at night, so you might not actually save anything by running the washing machine overnight. Before you go to bed, or go out, check the living room, the kitchen, home office, your bedroom and so on and switch off.
  • Beat the energy vampires. Did you know that a phone charger uses power even when it’s not actually charging a phone? There may be a bit of debate over exactly how much you could save by unplugging devices which you aren’t using, but we’re still fans of the suggestion from a safety point of view.

The service’s free Home Safety Visits offer a range of advice on keeping your home warm safely; falls and accident prevention; health and wellbeing; escape route planning and much more. It will also fit free smoke alarms and other specialist equipment when needed.

To find out more call 0800 177 7069 (freephone) or visit the Service’s website.

Podcast explains how you can help ease the pressure on the NHS this winter

As we move into the winter months, the latest NHS Sussex News podcast gives you insight into the service at one of its most challenging times of the year.

On the podcast, Allison Cannon, Chief Nursing Officer for NHS Sussex, outlines how you can play your part in easing the pressures on the service at this time of the year.

Allison’s advice covers the importance of eligible people receiving their COVID-19 and flu vaccines and some of the options available for accessing health care this winter.

Allison also talks about how winter pressures impact on the NHS workforce and explains what you can do to help ease those pressure at this busy time of the year.

The podcast can be heard on NHS Sussex’s website. 

It can also be found on Apple Podcasts, Google Podcasts, Spotify and Deezer – just search for ‘NHS Sussex News’.

It’s also available to listen to on Alexa smart speakers – to verbally set the command, folk say ‘Alexa, enable NHS Sussex News’, then ‘Alexa, play NHS Sussex News’.

Podcast explains how digital technologies can support patients in their home

How NHS Sussex is embracing digital technology to support people’s health and wellbeing in the comfort of their own home is the topic of the latest NHS Sussex News podcast.

Lisa Emery, the organisation’s Chief Transformation, Innovation and Digital Officer, talks in easy-to-understand terms about the concept of ‘virtual wards’.

Virtual wards are an initiative being rolled out nationally to support patients who are awaiting surgery, recovering from hospitalisation or able to complete treatment outside of hospital to be regularly monitored by a clinical team in the place they call home, using a range of simple technologies.

Lisa also talks about the benefits of the free NHS App, and how it provides simple and secure access to a range of healthcare services from your smartphone, that might otherwise mean a call to your GP or NHS 111.

Available on all major podcast platforms such as Spotify, Google Podcasts, Apple Podcasts and Deezer, the NHS Sussex News podcast can be accessed via Alexa smart-speakers, on Twitter @NHSSussex or through the news page of the Sussex Health and Care website.