Work begins on day surgery unit in Eastbourne

A ground-breaking ceremony was held at Eastbourne District General Hospital to mark the start of building works on a new Elective Care Hub.

The purpose-built day surgery unit will include a pre-assessment area, four theatres, admission, recovery and discharge space plus associated support facilities.

The new elective hub is due to open March 2025. Once open, residents from across Sussex will be able to have their day surgery procedure performed more quickly and in a purpose-built environment.

The new unit is expected to increase the amount of day surgery procedures that takes place across Sussex.

The hub will be open from 7am to 11pm, with procedures taking place from 8am to 6pm, initially five days a week, moving to six days in the future.

The project is a partnership between East Sussex Healthcare NHS Trust and partners at NHS Sussex and NHS England.

Find out more about the new hub: Ground broken for new Elective Care Hub at Eastbourne DGH.

What Matters To You: new adult social care strategy for East Sussex

A brand new adult social care strategy for East Sussex has just been launched: ‘What Matters To You: care, support and independence for adults in East Sussex’.

The title reflects the approach taken to developing the strategy: asking people who need care and support, their carers and families, what was important to them to live well. Around 700 local people responded to surveys or came along to focus groups and interviews to share their opinions and help develop the strategy.

The long-term plan sets out what people said, the six key priorities based on people’s feedback, and how those priorities will be taken forward by adult social care.

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The Healthwatch Listening Tour is coming to Rye

Healthwatch East Sussex, the local independent watchdog for health and social care services, is bringing their 2023 Listening Tour to Rye and surrounding villages from 10 to 24 September.

Healthwatch will be talking to as many people across the area as possible about their views and experiences of health and social care services. They would like to hear about people’s experiences of services like GPs, mental health services, outpatients, hospital stays, dentists, pharmacies, occupational therapists, district nurses, care in your home, residential care homes and any other services you have used. 

There’s a broad range of ways to take part, including:

  • Completing the survey
  • Heading along to a pop up stand – find where they’ll be on the Healthwatch East Sussex website
  • Joining a focus group
  • Joining in the conversation on social media – Facebook: healthwatchessusex, X: @healthwatchES, Instagram: healthwatcheastsussex

To keep up to date with the events and find out how you can get involved please visit the Healthwatch East Sussex website.

After the Listening Tour, Healthwatch will: 

  • Share what they hear with health and care commissioners and the local authority 
  • Make recommendations to local service providers to support positive change
  • Champion the view and experiences of local people 
  • Hold decision makers to account 

For more information on the Listening Tour or any of its activities, contact enquiries@healthwatcheastsussex.co.uk or call 0333 101 4007.

Changes agreed to local health and wellbeing services  

We all know the importance of looking after our own health, but sometimes we need a helping hand to begin our wellbeing journey, or even to stay on track. 

To help you, East Sussex County Council will be making changes to the One You East Sussex service, which supports people in addressing a range of behavioural risk factors such as poor diet or smoking and drinking. Welcome to One You East Sussex: Get Back to a Healthier You 

The service will continue to be open to everyone but from 1 April 2024 will take a personalised approach to supporting you to eat well, manage your weight, move more, quit smoking and drink less. This will be based on an individual’s needs, rather than their preferences and will allow the service to focus more of its support on those with the highest needs and who can gain the greatest health benefits. 

The provider will also start to review decisions made about people’s support needs in the early stages to ensure they are correct. This will allow the provider to be flexible around contact methods, how support is offered and meeting individual needs.  

We will also require the new provider to help tackle digital inclusion through the work they do directly with people, and through putting people in touch with other providers. This might include offering skills training, helping people to access technology, and tackling barriers to digital inclusion such as motivation, trust and useability.  

A consultation completed by 120 people identified some clear themes when it came to your concerns. These focused on contact methods, flexibility, and digital exclusion. For the full consultation results visit our website. 

In response to your feedback, we will also make it clearer that the provider will be flexible in how they work with people, with delivering care that meets an individual’s identified needs one of the key principles of the service. 

Our Equality Impact Assessment also identified some actions to help advance equity within the service. These covered gaps in equalities monitoring, provision of online support, ability to access face-to-face support, and receiving limited consultation responses from those with certain protected characteristics.  

Support for refugees and migrants in East Sussex

June 2023 marked the 25th annual Refugee Week, and the international World Refugee Day. East Sussex communities have a proud tradition of supporting all people in need, including migrants, asylum-seekers and refugees who arrive in the county. Here you can read more about the annual awareness campaigns, and about some of the ways local health and care partners are working together to support refugees and migrants in our county, including where to get support.

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Launch of new health and care improvement plan for Sussex

July was a month of milestones as we marked health and care anniversaries and published plans on how we’ll support your wellbeing for the next five years.  

On 5 July we not only celebrated the 75th anniversary of the NHS and the one-year anniversary of our Sussex Integrated Care System (ICS), but health and care partners in Sussex also launched a new five-year improvement plan for health and care.   

The improvement plan, called ‘Our Plan for Our Population’, sets out how the Integrated Care System will work to improve health and care for people across Sussex. 

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Nurse-led appointments for people in Hastings

Hastings Primary Care Hub is a nurse-led urgent care service providing appointments to people in Hastings and surrounding towns to help address poor health outcomes for people in the area.

The appointment-only service provides urgent, same-day nurse appointments for people, with a focus on homeless people, veterans, lone parents, refugees and those not registered with a GP.

The service, at Station Plaza in Hastings, is open 8am until 6.30pm weekdays and 8am until 8pm Saturdays, Sundays and Bank Holidays.

How to access the hub

You do not need to be registered with the practice to get an appointment.

For urgent, same-day appointments, book by phone on 01424 884410 or in person at the reception desk.

You can also be booked in by NHS 111 or referred by your hospital department or GP.

What can the hub help with?

The service provides same day appointments for urgent issues, such as:

  • Minor illness/ infection
  • Minor injuries
  • Abdominal pain
  • General pain
  • Urinary tract infections
  • Skin complaints/rashes
  • Wound care

The service is intended as an urgent, single episode service and does not carry out tests.

GP appointments

If you need an urgent GP appointment, the first point of call should be your registered GP, if you have one.

For more information about how to register with a GP practice, please go to the NHS website: How to register with a GP surgery

You can find a GP in your area using the NHS online tool: Find a GP

Celebrate 10 years of Healthwatch at its annual event in Eastbourne

Have you ever wanted to share your thoughts on the county’s health and social care services – now’s your chance at an event being run by Healthwatch East Sussex this July.

As services in our county continue to change, the ‘Your Voice Counts: Celebrating 10 years of Healthwatch’ event lets you to tell your story of what’s working and what isn’t when it comes to health and social care.

This year’s event has added meaning because Healthwatch is also celebrating 10 years of championing patient voices and helping improve health and social care services for everyone.

By joining the event you can help guide the future of local services, as well as hear about the organisation’s work. It will also include talks from leaders representing East Sussex County Council, Care for Carers, and East Sussex NHS Healthcare Trust.

It’s important to Healthwatch that you continue to let them know when health and care services are working well and when they are facing challenges so they can help improve health and social care services for everyone.

The event is being held at The View Hotel, Eastbourne on 13 July between 1:30pm and 6pm.

For more information, and to book your place at the event, go to Healthwatch East Sussex’s website. Please note that places are limited and will be provided on a first-come-first served basis.

Volunteering: the health and wellbeing benefits of offering a helping hand

Volunteering is about more than helping your community. It’s been shown to improve wellbeing while also giving you valuable new skills and experiences that can boost confidence.

Volunteering in East Sussex is thriving. It happens where you see it, such as in charity shops, and where you don’t, such as neighbours lending each other a helping hand, or being a trustee for a local charity. It all matters, and it all improves our communities and our lives.

To celebrate Volunteer Week (1-7 June) we’re letting you know how you could become one of the 16.3 million people in the UK who volunteered through a group, club or organisation in 2020/21. Find out more about how you can become a volunteer.

Volunteering also provides opportunities and pathways into paid employment through new skills and experiences and building confidence. People can use their skills to support others; for example counselling, teaching, or helping people with their homework.

In East Sussex people who volunteered through a group, club or organisation contributed an estimated 9.6 million volunteer hours in 2020/21.

New app will bridge the gap

The Council is working with The Tribe Project on an app that will support groups and organisations in finding the right volunteers for the right roles.

Due to be launched this September, the app will support volunteering opportunities by allowing people receiving support – and those who support them – to request help from people that live in their community and are volunteers in trusted organisations.

It will help support the work of Rother Voluntary Action (RVA), Hastings Voluntary Action (HVA) and Wealden, Eastbourne, and Lewes Voluntary Action (3VA).

Volunteering opportunities

Most volunteers tell us that in doing something to help others, there’s a reward for them too. It can provide a real sense of purpose when they make a contribution and help to make a difference.

If you’re interested in volunteering but don’t know where or how to start, here are some suggestions on ways you can begin to help out in your local area:

The Volunteer Centre for East Sussex

The Volunteer Centre is a partnership of local organisations and a one-stop-shop promoting, supporting and developing volunteering across the county. The range of volunteering opportunities is huge. Whatever interests and skills you have, there is sure to be something to suit you. What’s on offer at the Volunteer Centre East Sussex

Volunteering at your local library

Volunteers are a valued and central part of our libraries. There are lots of interesting library services you can help out at. Rhyme Time, IT for You, Family History and Code Club are just a few. And our libraries are currently looking for volunteers to help run this year’s Summer Reading Challenge for young people. Find out how you can volunteer in our libraries

Join the People Bank and have your say

Could you help improve and develop council services? If you have experience of getting support from Adult Social Care, or care for someone who has, you can join our People Bank and add your voice to the mix of people helping to shape our services. You can get involved as much or as little as you want to, from filling in surveys, giving feedback on campaigns, taking part in discussion groups, or sitting on project panels. Find out more about the People Bank

Be a good neighbour

Are you interested in being more involved in your local community? Good Neighbour Schemes across East Sussex are looking for volunteers. They offer an opportunity for you to give practical support to people in your community who need a helping hand.

Volunteers help with some of the small things that can make all the difference, such as lifts to the shops, small household jobs, popping in for a chat or walking the dog. And anything else that one neighbour might do for another. Search for Good Neighbour Schemes in your area.

Volunteer through East Sussex County Council

There are a number of ways we can help you get involved with volunteering. This might be working in the countryside, or helping with community transport schemes. Ways you can volunteer with us.

And watch this space. We have partnered up with Bronze Labs, Rother Voluntary Action (RVA), Hastings Voluntary Action (HVA) and Wealden, Eastbourne and Lewes Voluntary Action (3VA) to introduce a new project to make it easier for people looking for volunteering opportunities, and to help organisations find volunteers.

The Tribe Project will promote their volunteering opportunities with residents through an app. Many organisations have already listed their jobs and it will be a useful one-stop-shop for people looking for volunteering opportunities or for volunteers.

Foodbanks

There are seven Trussell Trust Foodbanks in East Sussex all of which rely on volunteers and local community support. These foodbanks support individuals and families in crisis with emergency food. Each foodbank is different but they all have volunteers in various different roles. In many the food donations need collecting, sorting, and organising in foodboxes which provide three meals for three days for each family member. These are either collected or delivered. Other roles involve admin, working with agencies that refer people for help, or direct contact with clients. Find out more about the Trussell Trust and your local foodbank

Neighbourhood Watch for your area

People join Neighbourhood Watch for many different reasons, whether it is to improve safety around their home or to become part of a group and meet new people. In East Sussex, every Neighbourhood Watch member is a volunteer – they have no staff and are a not-for-profit organisation. Anybody can join, regardless of their background, and membership is free. Find out the number of ways you can get involved

Sussex Partnership NHS Foundation Trust

SPFT’s Volunteer Service recruits, trains and provides ongoing support to volunteers in a wide range of projects. Volunteers are welcomed from all areas of our diverse community, who feel they have something to offer to help us enhance the service we provide to our service users. Find out how you can volunteer for SPFT

Healthwatch East Sussex

Volunteering with Healthwatch East Sussex is flexible and designed to fit around your life. When you volunteer with Healthwatch you have the chance to make a difference to your local community. Use your existing skills, knowledge and networks to help people be heard in your community; meet new people; and enhance your skills and knowledge. Find out more about volunteering for Healthwatch East Sussex.

Are you feeling lonely? You’re not alone

Loneliness affects most of us at some stage of our lives, whether it’s for a few days, weeks or longer.

There are lots of things that can make us feel lonely, from a job or house move, to having a new baby, going through a break-up, retirement and bereavement. Sometimes it’s just how we feel.

You can also experience different types of loneliness; for example feeling like you don’t have a close emotional attachment to a friend or partner, not having people to spend time with, or being around other people but still feeling alone.

Perhaps you’re feeling lonely yourself right now or know someone who is. There’s no shame in feeling lonely, it’s a natural human emotion, and one of the best things we can do is to talk about it.

That’s what the Marmalade Trust encouraged the country to do during Loneliness Awareness Week (12-18 June). The campaign aimed to get people talking about loneliness and encourage people to connect, and reduce the stigma.

Tackling loneliness in our county is a top priority for us and our partners. In East Sussex the local authorities, NHS, Voluntary, Community and Social Enterprise (VSCE) sector and others have worked together on a ‘Connected People and Places’ project.

This aims to better understand the nature and impact of loneliness on local people and find ways to help address the problem. The findings and recommendations of this work will be published during July in the annual report of the Director of Public Health at East Sussex County Council.

Taking steps to make connections

Feeling lonely for a long time can impact our health and wellbeing, so it’s important we all take steps to help if we, or others, are experiencing loneliness.

Seeing a friendly face can help make us feel much less isolated, so one of the best things you can do is reach out and connect with other people. Whether that’s having regular chats with friends and family, joining a group or a club, or spending more time doing things you enjoy,

Even if you’re not experiencing it yourself, reaching out for a chat or a cup of tea could help lift someone else out of loneliness.

In East Sussex there’s lots of opportunities to help you connect more with others. Here are some examples and ideas:

For more advice and support on loneliness take a look at the Marmalade Trust’s Guide to loneliness, and find a wealth of advice and practical tips on the NHS website.