Category Archives: Transport and Environment

Call times slashed by award-winning highways team

East Sussex Highways contact centreA CUSTOMER service team has clinched a national award for a pioneering approach allowing problems with East Sussex roads to be dealt with more quickly and efficiently.

The switch by East Sussex Highways to a new, more ‘personalised’ way of working and a high-tech software system has seen average call response times slashed from 90 seconds to just nine seconds. Continue reading

Blue Badge fraud priest is sentenced

Father William Haymaker arrives at How Crown Court for sentencing for Blue Badge fraudAN Anglican priest who ministers to the terminally ill has been handed a community penalty after being caught red handed fraudulently using a dead woman’s Blue Badge.

Father William Haymaker was given a 12-month community order with a requirement to carry out 200 hours’ unpaid work and ordered to pay £3,700 in costs in a hearing at Hove Crown Court today (Monday, September 11 2017). Continue reading